Downloads and Resources

Customer Service for Tough Customers

Learn the characteristics and implications of each type of generational volunteer.

This document will provide you with general guidelines and resources to pursue future grant opportunities and increase your efficiency in preparing and organizing your grants.

A Framework of Understanding Poverty

To be successful, we must understand the hidden rules of class and teach others the rules that will make them successful at school, work and in the community.

This list of resources will help you find grants and assist you in your grant writing skills.

Healthy Options Healthy Meals - Creating A Health-Supportive Recipe Framework That Links Nourishment to Lives

In-store Pick-up Presentation

Learn about the Food Bank's Newly Designed Website, the Online Pantry Food Safety Course, PRIMARIUS Online Tutorial, How to Create a Pantry Consumer Database and Internet Resources

Learn how to recruit, retain and recognize every generational volunteer.

View Shirley Knox's presentation at the 2012 Agency Appreciation Conference on Understanding the Hidden Rules of Poverty.

Visit these website for helpful information.

Program Visit Report (Data Collector Version)

Equipment, Supplies, Materials Checklist

Program Visit Set-Up Procedures Checklist

Technical Appendix

Client Survey Question-by-Question Instructions

Program Visit Close-Down Procedures Checklist

Frequently Asked Questions

Program County and Nonresponse Worksheet

Client Tally Count Worksheet

Client Data Collection Incident Report

GPS Device Tracking Policy

A Summary Chart of Data Collector's Roles and Responsibilites

HIA 2014 Clietn Survey English Consent Form (READ ALOUD)

Welcome!

What To Do If...

Talking Points for Client Recruitment and Special Situations

Use this link to view the Hunger In America PowerPoint training.

Agency Order Form/Williamsport

This form is to be used when reporting poundage you receive from your in-store donation pick-ups.

Instructions for Placing Orders from Williamsport